Objective: Build and maintain customer relationships while providing outstanding customer service.
Job Responsibilities: -Pricing and Booking Charters, assuring that all info received timely (signed contracts are received, itineraries/deposits/final payments received, contact day of phone number on all night/weekend trips) -Answers telephone inquiries and two-way radio as needed. Due to large number of inquiries, must stay organized and prioritize. -Maintain and build customer base. -Ability to work well under pressure and unsupervised. -Work effectively with dispatch by communicating changes and resolutions to problems or potential problems. -Work with dispatch monitoring morning routes. -Assist with driving routes/trips as needed. -Performing administrative work. -Outside sales visits. Attend conventions or meetings as needed. -Assist Route Coordinator. -Other duties as required.
Education and/or Experience: -High school diploma or GED required. -A minimum of three years sales experience preferred. -Excellent communication (interpersonal, oral and written) in order to give instructions clearly, and ability to work well with others -Ability to work effectively and professionally in coordination with other people. -Good personal and conflict resolution skills. -Posses and maintain a Class B CDL (or higher) with passenger and school bus endorsements -Must be able to pass pre-employment drug test, and adhere to Miller Drug/Alcohol Policy. -Knowledge of industry values and business solutions.